Future Opening: Host / Hostess
- Company parties
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
Location: The Americano Pay Range: $15.00 - $20.00 per hour
Job Summary
- Greet every guest with genuine hospitality and professionalism.
- Manage reservations, waitlists, and guest notes using the designated reservation system.
- Coordinate table assignments to maintain appropriate pacing and maximize guest satisfaction.
- Communicate clearly with managers, servers, bartenders, and other support staff.
- Answer phone calls and guest inquiries professionally and accurately.
- Maintain a clean, organized, and visually appealing host stand and entrance.
- Deliver alcoholic and nonalcoholic beverages promptly and accurately.
- Verify table and seat numbers before delivering drinks.
- Handle glassware and beverage trays safely and confidently.
- Communicate with bartenders and servers regarding missing, delayed, or incorrect drink orders.
- Assist with menus, table resets, water service, guest farewells, and other front-of-house duties during peak periods.
- Anticipate guest needs and recognize special occasions or requests.
- Follow all food-safety, alcohol-service, and workplace safety standards.
- At least one year of host, restaurant support, or guest-service experience preferred.
- Excellent communication, organization, and time-management skills.
- Friendly, polished, and composed demeanor.
- Ability to multitask and remain calm in a fast-paced environment.
- Familiarity with OpenTable or a similar reservation platform is preferred.
- Ability to stand and walk throughout the shift and safely carry trays of beverages and glassware.
- Must meet all applicable age and certification requirements for handling or serving alcoholic beverages.
- Uphold The Americano’s standard of warm, refined hospitality.
- Maintain a professional appearance and a calm, inviting presence.
- Be punctual, dependable, and adaptable to changing service needs.
- Work collaboratively with the host, bar, service, and management teams.
- Approach every guest interaction with sincerity, attentiveness, and gratitude.
- Must be available to work Wednesday through Sunday, including evenings and holidays as scheduled.
The Americano is a modern Italian steakhouse built around elevated dining, timeless hospitality, and a vibrant social atmosphere. Rooted in classic technique while embracing contemporary energy, the experience blends premium steaks, refined Italian influence, fresh seafood, and handcrafted cocktails into a setting that feels both sophisticated and approachable. Every detail, from the pacing of service to the presentation of each dish, is designed to create an experience that feels polished without becoming pretentious.
The brand is centered around memorable hospitality and the belief that dining should feel immersive, energetic, and personal. The atmosphere balances upscale dining with lively momentum, attracting guests for business dinners, celebrations, date nights, and social gatherings alike. With a focus on consistency, professionalism, and genuine connection, The Americano delivers a modern luxury experience that feels welcoming, confident, and unmistakably alive.
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